Frequently asked questions
Straight answers about quotes, areas covered and what to expect from Cooper Roofcraft.
Common questions
I cover Bury and most of Greater Manchester for domestic roofing. Send your postcode and I will confirm quickly.
I reply as quickly as I can. If your roof is actively leaking, call first for the fastest response.
Yes. You get a clear written quote with what is included, what it costs, and what happens next.
That is common. Send photos and a short description, and I will explain the best next step in plain English.
Most domestic re-roofs take roughly a few days on site once scaffolding and materials are lined up — longer if the roof is large, complex, or the weather turns. I will give you a realistic schedule on survey.
I work year-round, but I will not strip a roof open if the forecast would leave your home exposed. I would rather delay a day than risk water getting in.
I keep the roof weather-tight as I go — battens, underlay, and temporary covers where needed. If rain arrives unexpectedly, I batten down and seal up before anything gets wet inside.
I can photograph the damage, explain what I am seeing, and supply paperwork that supports your claim — the insurer still makes the decision.
Yes. I provide a workmanship guarantee on the work I carry out, and manufacturer guarantees apply where relevant (for example on some flat-roof systems). The exact terms are in your written quote.